Whistleblower/Fraud Hotline

Rusk County has established this whistleblower hotline through Mitratech for a specific purpose. That purpose is to report fraud, unlawful, unethical and other types of improper behavior. A more complete description of the purpose of this policy is available in our Whistleblower policy statement. This hotline is NOT a substitute for routine communications within our organization between employees and their supervisors and managers, particularly as to workplace duties. Likewise, it does not replace communications with staff about benefit issues or other job related issues. This Whistleblower hotline is an additional communication tool for specific types of situations and it is provided because we believe that it is a good business practice to do so. The hotline allows for anonymity of the reporting party.

Regular business matters that do not require anonymity should be directed to the employee’s supervisor and should not be submitted using this service

• Website: Mitratech Ethics Hotline

• Toll-Free Telephone:
o English speaking USA and Canada: 833-400-0055
o Spanish speaking USA and Canada: 800-216-1288
o Spanish speaking Mexico: 01-800-681-5340
o French speaking Canada: 855-725-0002
o Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French


• E-mail: reports@lighthouse-services.com (must include company name with report)
• Fax: (215) 689-3885 (must include company name with report)

Reporting Public Assistance Fraud
Suspected fraud related to public assistance programs such as SNAP, WIC, Medicaid, or other state or federal benefit programs should be reported directly through the appropriate state or federal fraud reporting channels. These programs have dedicated systems to review and investigate such allegations. Links to those reporting options are provided below to help ensure concerns are directed to the correct agency.

Wisconsin Public Assistance Fraud Reporting (DHS Office of Inspector General)


SNAP / FoodShare Fraud (Wisconsin)

  • Report suspected SNAP/FoodShare benefit misuse or trafficking via the DHS fraud hotline above or the online portal.

 

WIC (Women, Infants, and Children) Fraud

These links and numbers are maintained by the Wisconsin Department of Health Services to report suspected program fraud, waste, or abuse.

Rusk County Whistleblower Policy